Modern B2B Customer Journeys (2025)

Modern B2B customer journeys are messy.

Yes we all want simple & easy to explain attribution. But it doesn’t always work that way.


Bigger decisions = More Research = More Touchpoints = Longer Sales Cycles.


Thus the importance at looking at your marketing 𝐑𝐨π₯𝐒𝐬𝐭𝐒𝐜𝐚π₯π₯𝐲.


SEO (or any other channel) is not this thing over there.. that’s far away from sales & other marketing teams.

It’s connected. Everything is connected.

The marketers who see the entire chessboard, win.

As you can see, there are many possible touch-points across the b2b customer journey. For the purpose of example, we could have added another 100, but you get the point πŸ™‚